Supporting your Needs whilst Safeguarding our Staff and Clients
With another national lockdown in place, the Coronavirus continues to impact all our lives in 2021. At all times, our clients and our community remain our priority. We have a duty and responsibility to ensure that our actions and behaviour do not adversely impact on the health and well-being of our staff, clients and local community. We have therefore adapted our work practices to allow us to continue to support and advise you during this period.
New Work Practices:
Face to Face Appointments / Drop-in visits
Unfortunately, we cannot offer routine Face to Face or Drop-in appointments at this time. However, we will happily make arrangements to discuss your requirements via telephone or by video. Please phone 01625 614250 to talk about your requirements or to make an appointment.
A safety screen has been installed to the front of the reception desk and floor markers indicate 2m intervals.
N.B. in the current lockdown situation, we cannot allow the public, or clients, to enter the building – a box has been made available in the external lobby to allow documents to be dropped off safely during office hours.
Most of our solicitors are working from home and all remain available for telephone and video conferencing appointments. The latter can be done using Skype or Microsoft Teams. If you do not have your solicitor’s contact details, please call 01625 614 250. Our office staff can put you in touch directly with a solicitor or make alternative suitable arrangements.
Admin Support Team
With reduced numbers working in the office at present, the remaining staff each have their own office. When in communal areas, all staff wear appropriate PPE (personal protective equipment) – a face mask or visor must be worn.
What to expect / Staying in touch
In these testing times for us all, our solicitors will respond to your communication as soon as they are able. Please be assured that Jobling Gowler Solicitors will strive to deliver the best advice and customer service to you through this time. If you have any concerns about staying in touch with your solicitor, or about this Coronavirus notice, please contact Emily Raw via email at firstname.lastname@example.org .